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Privacy Policy

Privacy Policy

This Privacy Policy explains how Kolkata Guided Journeys handles personal data in connection with its website and private guided culinary and market experiences in Kolkata. It describes the information we collect, the purposes for which it is used, and the circumstances in which it may be shared.

Terms of Service Contact
Policy guidance

This introduction outlines how the policy is organized and where to find key information.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
Personal data

Data We Collect

We may process identification and contact details, booking and payment information, dietary preferences, group size, requested dates, meeting-point details, communication records, and limited technical data such as device or browser information. Where relevant to a private culinary route or market walk, we may also process information needed to confirm route suitability, venue availability, and tastings requested by the group.

The categories collected depend on booking, inquiry, and tour participation.
Data sources

How We Collect Data

We collect personal data directly from users when they submit a consultation request, communicate by email or phone, confirm a booking, share dietary information, or participate in a guided experience. We may also receive information from payment-related interactions and from basic website or device activity generated when the site is used.

Most information is provided by the guest during enquiry or booking.
Cookie types

Cookies We Use

We may use essential cookies to support site operation, session cookies to maintain form progress, and limited analytics or preference cookies to understand usage and remember settings. Cookie categories may differ depending on the pages visited and the features used.

Cookie use is limited to standard website functions and basic measurement.
User controls

Cookie Controls

You may manage cookies through your browser controls and, where available, site-level preference tools. If cookies are disabled, some parts of the website may not function as intended, including features that support enquiry handling or session continuity.

Browser settings can usually limit or remove cookies.

Subject to legal limits, you may ask us to access, correct, update, or delete certain personal data, or to object to or restrict particular processing activities. Where we rely on your consent for a specific activity, you may withdraw that consent for future processing.

Available rights depend on applicable law and the nature of the request.

To protect privacy and security, we may ask for information needed to verify a request before responding. Some requests may be declined or limited where the law permits or requires us to retain the information.

Requests are reviewed against identity and legal requirements before action is taken.

We keep personal data only for as long as needed to manage enquiries, bookings, payments, tour coordination, recordkeeping, and legal or accounting obligations. When data is no longer required, we delete it or anonymise it where practicable.

Retention depends on the purpose for which the data was collected.

We may update this Privacy Policy from time to time. The revised version will apply when posted on the website, and we may provide additional notice where a change is material to how personal data is handled.

This notice may be revised to reflect operational or legal changes.
Purpose of use

How We Use Data

We use personal data to respond to enquiries, assess booking requests, confirm dates and group details, collect dietary information, coordinate venues and tastings, process payments, manage meeting-point arrangements, provide the guided experience, maintain business records, handle customer support, and meet legal or accounting obligations. We may also use limited technical data to operate and secure the website.

Note
Processing is limited to tour operations and related administration.
Third-party sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, payment processing, record management, or similar operational functions. We may also share limited information with venues or local partners when needed to confirm availability, dietary arrangements, or route details for a booked experience.

Note
Operational recipients are used only where needed to run the service.
Legal basis

Legal Disclosure

We may disclose personal data where required to comply with law, lawful requests, court orders, tax obligations, or other regulatory duties. We may also share information to establish, exercise, or defend legal claims.

Note
Legal disclosure is limited to what is necessary in the circumstances.

Contact Information

Email contact
[email protected]
Telephone contact
+91 81262 32817
Postal address
4/1, Red Cross Place, Kolkata, IN, 700001
Privacy contact
Use the contact details below for privacy questions or requests.
Contact Page